Mercure Benidorm

The location was incredible, walking distance to the beach. The room and all facilities of the hotel were incredibly clean and still very fresh and modern. My favourite area was the pool area. They have cleverly created little “booths” around the pool, where you are hidden from the lounger next to you by bushes. These little booths are paired up with beds. If you would rather sit in a larger groups, there are more open areas around the pool where you wouldn’t be split from your party. It was absolutely bliss. The little outside bar by the pool was also a wonderful addition to the stay, able to provide food for you to eat by the pool and cool beverages. I must also include that the hotel arranged a transfer from the airport on my arrival day, and again to the hotel for my travel home day. Absolutely faultless and so so so thankful for them for arranging it. They even offered to make up a little picnic for the transfer back to the airport for me as my collection was at 5am.

Hotel was really fresh and clean, with nice design touches. The room was spacious and comfortable, with a mini-fridge which came in handy and we had a large balcony with seating area. Rooms were cleaned daily and towels replenished frequently. The pool area was lovely with lots of foliage/trees - each of the bed areas had little hedges for privacy which we really liked. Staff were friendly and welcoming, particularly the pool staff - Jose/Wander/Ali. Pool bar and breakfast had great choice and everything was delicious. Hotel in good location - walking distance from beach, old town and main Benidorm promenade, with supermarket round the corner. We were sad to leave the hotel at the end of our stay!

We had a wonderful stay at Mercure Benidorm! From start to finish, the experience was lovely. The hotel is beautifully designed with a stylish touch that made it feel like a calm escape from the hustle and bustle of Benidorm. A special shout out to Rocío (apologies if the spelling is incorrect), she was amazing. Her local recommendations were spot on, and the thoughtful birthday message and chocolates left in the room made my day extra special. The room was spotlessly clean and very comfortable. We also really appreciated the wide variety of breakfast options each morning, something for everyone. The food and cocktails from the pool bar were delicious, and the outdoor area was so well thought out and relaxing. The location is great too, with easy access to lots of places without being in the centre of the noise. Overall, we had a brilliant time and would definitely stay again. Thank you to all the friendly staff for making our trip so enjoyable!

From the moment we arrived we were made to feel welcome to the hotel. The staff on reception and throughout the hotel were very pleasant and helpful. The room was lovely, bright and clean and had all the facilities I would have expected. The garden and pool area are spacious, comfortable and relaxing. The breakfast was plentiful with enough choices to suit any palate. The food was fresh and hot food always hot. Check in and out were quick and easy and reception staff efficient and helpful. All in all staying in the Mercure Hotel was a really good experience and we would stay there again. We would also strongly recommend this hotel to other family and friends,

The property is beautiful, it makes it so easy to relax! The rooms are spacious and very clean. The hotel in general was very clean and all of the staff we encountered could not have been nicer! They were all so welcoming and friendly! Miguel on reception was great!! Juan and Wander the bar staff were also great! Loved everything and will deffo be returning! Enjoyed the hotel that much we extended our stay!